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I went to a spa sale earlier today with my husband, we are looking to purchase a spa. I had my cell phone recording the conversation and was totally lied to by the salesperson, he stated that we do not have to use chemicals and that all the tubs had a five year warranty.

He said that they were factory reps from master spa. They kept dropping the price as me and my husband said we had to do research.

We went outside to our car and pulled up reviews online about this company and found out everything is lies. I feel since we are a military town that I should take the recording to the newspaper and television to keep these liars out of our town.

Reason of review: BEING LIED TO.

Master Pool And Spa Cons: Experience and being lied to.

Location: Saint Paul, Minnesota

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Guest

I bought from them in Denver and was lied to and could not get anything fixed, they said that the tubs were not chemical free, the tub had scratches and they said that i was told it was a floor model and i was told it would be a new tub. i called them about service and they told me to call another company..buyer beware stay away from this scam. I love my tub but would never buy from them again because of the lies

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