Latest review first
I purchased my spa from a spaa & bbq show in santa clara, calif. I was one of the first customers on friday, the start of the show. My salesman was very professional & polite. I took delivery of my spa on tuesday. It arrived intact and on time. They put it where I...Read more
They travel around the country selling garbage hot tubs and swim spas and everything about the PoolSpaBBQShow or 888SpaSale is a lie or half-truth. They claim to be factory direct, which is a lie. They claim to have local service techs in your area which is not really...Read more
Purchased spa at show on Feb 04 2018. Said 4-6 week delivery. Excited when Master Spas called and said the delivery contractor would be contacting us regarding delivery of spa. Delivery guy called and said it would be delivered on 03/04/18! SWEEET! Then he called on...Read more
Master Pool And Spa - Costumer service
Purchased spa on 2-9-18 have not received my spa ad of 2-20-18. Got one phone call from delivery a week ago that they would contact me. Ad of the 2-20-18 had not received a call. I finally got a number for delivery guy and his truck is broke down and he cannot tell me when he can deliver it. Call the sales guy and ask for money back and he tells me all sales are final. So here I sit with know idea when spa will be delivered if at all and no refund! This is poor customer service!
We cancelled order on $16,000 Lap Pool 3 days after show in Sept 2017. Credit card wouldn’t get charges reversed. January 2018 Show back in Reno again. We made posters warning customers and handed out warning handbills (1st Amendment Free Speach Rights) Master Pool &...Read more
Master Pool And Spa - Very poor service
Very poor servicebeen trying to get my spa repaired can't get anyone to call me back if I would've known it was like this I never would've bought the spa from them
Master Pool And Spa - Master Pool & Spa Unscrupulous Business Practices
The return email from you said we DID'T register a complaint about Master? This wasn't our intention, we most definitely wanted to register our complaint so as many people as possible can see how really bad this company is!!!
Master Pool And Spa - Master Pool & Spa Road Shows
We have found more websites that have numerous other complaints as well as local incidents of Master Pool & Spa's unscrupulous business practices!!!!
Signed a contract at Road Show, ran credit card, agreed to a 4-6 week delivery time. Three days later we got a call from Dave Martin in MN wanting to deliver spa the following week? this got us thinking? We did more research, and didn't like what we found and called...Read more
I didn't like
- Negative comments by their local service agents
- I would have given them a minus 5 rating
- Experience and being lied to
Master Pool and SPA and 888-SPA-SHOW SCAM, both owned by ROSS BROWN ERICKSON 1/02/62, SEARCH MINNESOTA COURT RECORDS FOR ALL HIS LEGAL ISSUES. DOMESTIC ASSAULT, DWI, EMPLOYEES, CONTRACTORS, AND MUGSHOTS, STAY AWAY FROM THIS LOSER AND HIS KID. He is also known to have a...Read more
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